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Transforming Businesses with Next-Gen CRM & Immersive Technology Solutions

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About PT Duta Elgeno

We are a future-forward technology company based in Indonesia, delivering intelligent CRM solutions, immersive digital experiences, and AI-powered platforms for enterprises in Southeast Asia and beyond.

PT Duta Elgeno was established to bridge the gap between innovation and business needs in a fast-evolving digital landscape. With a passionate team of strategists, developers, and tech specialists, we architect custom CRM ecosystems, metaverse engagement tools, and digital infrastructures tailored for your industry.

We believe in solutions that are scalable, secure, and designed for tomorrow.

98% Client Satisfaction
50+ Enterprise Solutions
24/7 Support Service
PT Duta Elgeno team

What We Offer

AI-Driven CRM Systems

Intelligent customer relationship management platforms with predictive analytics and automated workflows.

Metaverse Event & Commerce Solutions

Virtual exhibitions, 3D product showcases, and immersive digital experiences for your brand.

Custom Digital Platforms

Tailor-made digital solutions designed to address your specific business challenges and opportunities.

Cloud Integration & Data Security

Secure cloud infrastructure with robust data protection and seamless integration with your existing systems.

Industries We Serve

Marketing Agencies

Retail & E-commerce

Events & Exhibitions

Education

Public Sector

Influencer Platforms

Capabilities

AI-Powered CRM Solutions

  • Secure User Management (RBAC, MFA)
  • Lead & Project Tracking
  • Customizable Dashboards & Predictive Analytics
  • Auto Quotation & Invoice Generator
  • Client History & Data Intelligence

AI + Chatbot Integration

  • Smart Email Automation
  • Auto-Response Support Chatbot
  • Performance Monitoring & Trend Forecasting

Metaverse Integration

  • Virtual Events with QR Check-in
  • 3D Booth Simulations
  • E-Commerce in the Metaverse
  • AR Integration for Real-Time Product Showcases

Community & Engagement

  • Social Feeds, Forums, Gamified Badges
  • AI Business Matching (Brands + Influencers)
  • Interactive Proposal Tools in Virtual Space

Security & Infrastructure

  • GDPR / PDPA Compliance
  • End-to-End Encryption
  • Seamless API Integrations
  • Cloud Infrastructure with Scalable Architecture

Projects & Use Cases

MetaCRM for Creative Agencies

MetaCRM for Creative Agencies

Designed a 360° CRM with influencer engagement tools that helped agencies track campaigns, automate invoicing, and match brands with the right creators.

Virtual Retail Expo

Virtual Retail Expo

Developed interactive 3D booths and live video commerce tools that allowed visitors to browse products, attend demonstrations, and make purchases in a virtual environment.

AI Analytics Platform

AI Analytics Platform

Deployed a system for data-driven campaign management that uses AI to predict performance trends, optimize budget allocation, and automate reporting and invoicing processes.

Agency Central

A CRM solution for a network of agencies

Virtual Event Forum

Regional product showcase in virtual space

AI for eComm

Predictive inventory management system

Influencer Hub

Platform connecting brands with social influencers

Smart Classroom

AR-enhanced educational platform

Data Insight

Business intelligence dashboard for retail

Our Process

1

Discovery & Needs Analysis

We thoroughly understand your business goals, workflows, and pain points before suggesting any solutions.

2

System Architecture & UX Planning

Our team designs a comprehensive system architecture and user experience that aligns with your specific requirements.

3

Development & API Integration

We build your solution using cutting-edge technology and seamlessly integrate it with your existing systems.

4

Testing, QA & UAT

Rigorous testing ensures your solution is reliable, secure, and delivers the expected performance.

5

Deployment & Team Training

We implement your solution and provide comprehensive training to ensure your team can maximize its benefits.

6

Ongoing Support & Optimization

Our relationship continues with dedicated support and continuous improvements to adapt to your evolving needs.

Trusted by Thousands of Happy Customers

Learn what our clients have to say about working with us

⭐⭐⭐⭐⭐

"A transformative CRM solution built around our real-world needs."

We had been juggling multiple platforms for sales, client servicing, and project tracking. PT Duta Elgeno came in, mapped our pain points, and delivered a unified CRM system that felt like it was built just for us. The AI-generated quotations and invoice tracker alone saved us hours each week.

Amelia Rahmawati

Head of Client Services, VIBE Creative Agency (Indonesia)

⭐⭐⭐⭐⭐

"Their metaverse event solution was a game-changer."

We engaged Duta Elgeno to create a virtual exhibition space for our regional product showcase. The response was overwhelming — clients loved the interactive booths, and the real-time chat with avatars helped close deals faster. It truly elevated our brand's image.

David Lee

Regional Marketing Director, PrismaTech Asia

⭐⭐⭐⭐⭐

"Reliable partner for scalable tech."

From planning to execution, the team at Duta Elgeno was sharp, proactive, and professional. Our CRM system now integrates seamlessly with our internal tools and provides predictive analytics that help us plan smarter campaigns. They've become our go-to tech partner.

Surya Hidayat

CMO, Jatis Events & Exhibitions

⭐⭐⭐⭐⭐

"Smart automation and real-time insights, finally!"

We run a large KOL network and needed something that could automate contracts, match brands to creators, and provide clear performance data. Duta Elgeno's CRM nailed all three. The AI chat assistant and real-time notifications also made communication so much smoother.

Christina Ong

Founder, CreatorSphere Talent Management

Get In Touch

Ready to innovate with us? Drop us a message and we'll get back to you shortly.

Email Us

[email protected]

Call Us

+62 821-7777-8268

Visit Us

Jakarta, Indonesia

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